TECHNICAL MANAGER
IT Outsource Ltd ("ITO") is a full-service IT Consultancy and Business Solutions firm, based in the Cayman Islands and has been providing technology solutions for clients in the English-speaking Caribbean since 2004.
ITO has recently undergone a strategic transformation under new management and is the fastest-growing IT service provider in the Cayman Islands. Due to our expansion, we are seeking applications for the position of Technical Manager.
Job Summary:
The Technical Manager is a senior leadership role, and the successful candidate will have overall managerial, technical and commercial responsibility for the various technical teams at ITO, not limited to the Service Desk, 3rd Line Support / Projects Team and the Technical Architect group.
Key Responsibilities:
The successful candidate should be viewed as a visionary with extremely strong technical skills matched with a commercial acumen to assist the Sales teams in Commercial and Technical proposals to drive success. Furthermore, this is also a client-facing, revenue generating role and the ability to multi-task and manage and deliver on multiple projects is paramount.
What You’ll Need:
Qualifications and experience
Bachelor’s degree in Computer Science, Engineering, or a related field.
A minimum of fifteen (15) years’ experience working with traditional Tier-1 software vendors such as Microsoft, VMware, Citrix and Veeam technologies.
A minimum of fifteen (15) years’ experience working with traditional Tier-1 hardware vendors such as DELL/HPE Server & SAN hardware and CISCO networking.
Minimum five (5) years’ experience working with emerging network technologies such as hyper-convergence.
Minimum five (5) years’ experience of working with Microsoft Azure Public Cloud solutions and other Cloud based technologies such as SaaS, PaaS and IaaS with a current Microsoft MCSE or Azure certification
Formal Project Management Certifications
Previous experience of working for an IT Consultancy firm or Value Added Resellers
Skills
Strong commercial skills and experience of managing multiple teams in a hands-on role.
Strong communication skills and experience in the delivery of Projects and IT services.
What you’ll get
IT Outsource is a dynamic and forward-thinking company known for its innovative approach and rapid growth.
In addition to a comprehensive benefits package, we offer:
A salary range of KYD$76,300 – KYD$118,300, according to experience
Incentive and performance-based bonus programme
Career progression opportunities, aligned to business growth
A firm who truly lives their values: risk-taking, respect, hard-working, honesty and discipline, and candidates who embody these qualities will thrive.
A predominantly office-based role but with the possibility of remote work per company policy.
Typical working hours with occasional overtime to meet project deadlines.
Interested?
Interested and qualified applicants should submit a detailed cover letter, resume with relevant qualifications and certificates, and two employer references to careers@itoutsourceltd.com. Phone calls in relation to the role will not be accepted.
Please note that shortlisted candidates will be required to pass technical tests, as part of the interview process.
A valid driver’s license is also essential.